Customer Service – How to infuriate your customers

A great way to infuriate your customers is to send them form letters that hint that you could answer them, but really you can’t be bothered and that they are just generic “actors” you meet along the way to making lots of money. We only, usually, contact customer service when something goes wrong. It is […]

Me & Pete: Why I’m doing a YouTube series about Peter Drucker

So, I finished my YouTube series about Tai Lopez’s 67 Steps. I like to do series as it gives me a chance to delve into a topic. I’ve chosen the teachings of Peter Drucker as my next series. Peter Who? you ask! Drucker was arguably the founder of -and unquestionably a strong influencer on – […]

Peter Thiel talk in London on business and politics – Business Insider

Thiel spoke on stage about a wide range of subjects. Source: Peter Thiel talk in London on business and politics – Business Insider Peter Thiel is a pretty amazing guy. Co-founder of PayPal, the first outside investor in Facebook… you get the idea. So, when he speaks you should listen. Thiel talks at length about […]

Bow To Your Billionaire Drone Overlord: Frank Wang’s Quest To Put DJI Robots Into The Sky – Forbes

At 34, Frank Wang has turned his dream of flying robots into the world’s biggest drone company–and an expected $4.5 billion fortune. Now, as the market for his devices explodes, his old colleague is trying to take him down. Fascinating article about Frank Wang Tao, how he grew DJI into an amazing company, and how […]

Common Stocks, Uncommon Profits – 15 point to measure your business

I just finished reading Philip Fisher’s seminal investment book ‘Common Stocks, Uncommon Profits’. The book tells you how to truly evaluate a company that you want to invest in (or buy stock of). The book is a little dated, first coming out in 1960. Some things certainly don’t apply to today’s world (I don’t think […]